Outbound Call Failures from a Subset of Twilio Phone Numbers

Resolved

We are no longer experiencing outbound call sailures from a aubset of Twilio phone numbers. This incident has been resolved.

Update

We have started seeing recovery for outbound calls from Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Update

We have started seeing recovery for outbound calls from Twilio phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing a subset of call failures from Twilio phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.