SMS Delivery Delays to Viettel Network in Burundi


Incident resolved in 27h25m12s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.

1737248851

Update

We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1737241705

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1737236224

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1737207426

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1737193411

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1737186503

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1737183113

Update

We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1737181686

Update

We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1737174985

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1737167962

Investigating

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1737164341

Update

We are observing recovery in SMS delivery delays when sending messages to Viettel Network in Burundi. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1737157256

Update

The incident related to SMS delivery delays to Viettel Network in Burundi (https://status.twilio.com/incidents/fk1ggvxtnl9b) was resolved by mistake. Incoming updates will be provided in this status post.

We are observing recovery and the current status is "Monitoring". We will provide another update in 2 hours or as soon as more information becomes available.

1737150139