Call Quality Issues To and From a Subset of Twilio's Numbers in Spain

Resolved

The issue affecting call quality for calls to and from a subset of Twilio phone numbers in Spain has been resolved, and the service is functioning normally at this time.

Update

We have started seeing recovery for call quality issues to and from a subset of Twilio phone numbers in Spain. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing call quality issues to and from a subset of Twilio phone numbers in Spain. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.