Voice Call Quality Issues To A Subset of Twilio Japan Phone Numbers

Resolved

The issue affecting voice call quality issues to a subset of Twilio Japan Phone Numbers has been resolved, and the service is functioning normally at this time.

Update

We have started seeing recovery for voice call quality issues to a subset of Twilio Japan Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing voice call quality issues to a subset of Twilio Japan Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

We are observing call failures to Twilio Japan Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Update

Voice Quality Issue To Subset of Twilio Japan Phone Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.