Call Failures from Canadian Network Subscribers to a susbset of Twilio's Toll Free Numbers

Resolved

We are no longer experiencing call failures to a subset of Twilio's Toll Free numbers from Canadian Network Subscribers. This incident has been resolved.

Update

We are observing recovery in call failures to a subset of Twilio's Toll Free numbers from Canadian Network Subscribers. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to observe call failures to a subset of Twilio's Toll Free numbers from Canadian Network Subscribers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are observing call failures to a subset of Twilio's Toll Free numbers from Canadian Network Subscribers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing call failures to Twilio CA Toll Free phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.