Increased Latency for Multiple Twilio Services


Incident resolved in 2h43m54s

Resolved

All services impacted due to increased latency for multiple Twilio services have recovered and are operating as intended. This incident has been resolved.

1751514277

Update

We continue observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

1751511789

Update

We continue observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

1751511310

Update

We are observing recovery with increased latency for multiple Twilio services. We will be monitoring all services to ensure a full recovery and provide another update in 30 minutes or as soon as more information becomes available.

1751509370

Update

Our engineers have identified the issue with increased latency for multiple Twilio services and continue monitoring the situation. We expect to provide another update in 30 minutes or as soon as more information becomes available.

For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.

1751508701

Update

Our engineers have identified the issue with increased latency for multiple Twilio services and continue monitoring the situation. We expect to provide another update in 30 minutes or as soon as more information becomes available.

For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.

1751508331

Update

Our engineers have identified the issue with increased latency for multiple Twilio services and are currently monitoring the situation. We expect to provide another update in 15 minutes or as soon as more information becomes available.

For customer support assistance, please log in to your Twilio or Twilio SendGrid account and submit a support ticket.

1751507606

Investigating

Our monitoring systems have detected a potential issue Sync. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1751504443