SMS Delivery Failure to Telecel Network in Mexico

Resolved

We are no longer experiencing SMS Delivery Failures to Telecel Network in Mexico. This incident has been resolved.

Update

We are observing successful SMS Delivery to Telecel Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hour or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures when sending SMS to Telecel Network in Mexico. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.