Call Failures to a subset of Twilio's Phone numbers in Brazil

Resolved

We have fully investigated the Call Failures to a subset of Twilio's Phone numbers in Brazil issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Investigating

Our monitoring systems have detected a potential issue with Calls to Brazil in a subset of Twilio's Brazilian numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.