[Programmable SMS] SMS Delivery to Claro Network in Costa Rica Affected

Resolved

Twilio Programmable SMS was degraded for 58 minutes between 11:32 and 12:30 Pacific Time on 01/23/2026. During this period of time customers may have experienced SMS Delivery Failures to Claro Network in Costa Rica. The issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with SMS Delivery to Claro Network in Costa Rica. We will follow up and provide customer impact details within 2 hours.