Call Failures to a Subset of Twilio Numbers in Brazil

Resolved

The issue causing call failures to a subset of Twilio numbers in Brazil has been resolved, and the service is functioning normally at this time.

Update

We have started seeing recovery for call failures to a subset of Twilio numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to observe call failures to a subset of Twilio phone numbers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Update

We have started seeing recovery for call failures to a subset of Twilio's numbers in Brazil. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing call failures to a subset of Twilio's numbers in Brazil. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue with call failures to a subset of Twilio's Numbers in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.