Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others.


Incident resolved in 27h0m0s

Resolved

Dropped webhooks has been resolved for all products sending webhooks including voice, messaging, debugger and others. They are operating normally at this time.

1756483536

Update

We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 16 hours or as soon as more information becomes available.

1756442643

Update

We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 8 hours or as soon as more information becomes available.

1756413822

Update

We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 4 hours or as soon as more information becomes available.

1756399623

Update

We are continuing to investigate and have discovered that Conference, TwiML and Text-to-Speech products were affected by the dropped webhooks issue. We are continuing to monitor for any further issues. We will provide another update in 2 hours.

1756392792

Update

We are continuing to investigate and have discovered that Conference, TwiML and Text-to-Speech products were affected by the dropped webhooks issue. We are continuing to monitor for any further issues.

1756392333

Update

We are continuing to monitor for any further issues.

1756389941

Update

We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will provide another update in 2 hours or as soon as more information becomes available.

1756389593

Investigating

We are monitoring partial recovery on the issue impacting Webhooks to customer systems in IE1. We will update in 1 hour or as sson as more information becomes available

1756387406

Investigating

We are investigating an issue Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others. We expect to provide another update in 1 hour or as soon as more information becomes available

1756386591

Investigating

Our monitoring systems have detected a potential issue Dropped webhooks to customer systems in ie1 in all products sending webhooks including voice, messaging, debugger and others. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

1756386336