SMS Delivery Delays to Small US Networks From a Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to small US networks from a subset of Shortcodes. This incident has been resolved.

Update

We continue to observe recovery in SMS delivery delays when sending messages to small US networks from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in SMS delivery delays when sending messages to small US networks from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.