SMS Delivery Delays and Failures to Multiple Networks in Malaysia and African Countries


Incident resolved in 24h54m21s

Resolved

We are no longer experiencing SMS delivery delays and failures to all affected networks in African countries and Red One (XOX) network in Malaysia. This incident has been resolved.

1732935106

Update

We continue observing recovery in SMS delivery delays and failures to all affected networks in African countries and Red One (XOX) network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1732928292

Update

We are observing recovery in SMS delivery delays and failures to all affected networks in African countries and Red One (XOX) network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1732921103

Investigating

We are continuing to experience SMS delivery delays and failures to multiple networks in African countries and Red One (XOX) network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 16 hours or as soon as more information becomes available.

List of Impacted Networks:

1732901872

Investigating

We are continuing to experience SMS delivery delays and failures to multiple networks in African countries and Red One (XOX) network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 8 hours or as soon as more information becomes available.

List of Impacted Networks:

1732870933

Investigating

We are continuing to experience SMS delivery delays and failures to multiple networks in African countries and Red One (XOX) network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

List of Impacted Networks:

1732856522

Investigating

We are observing recovery in SMS delivery delays and successful SMS Delivery when sending messages to multiple networks in Malaysia. We will continue monitoring the service to ensure a full recovery.

We are continuing to experience SMS delivery delays and failures to multiple networks in African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 4 hours or as soon as more information becomes available.

List of Impacted Networks:

1732853368

Investigating

We are experiencing SMS delivery delays and failures to multiple networks in Malaysia and African countries. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

List of Impacted Networks:

1732848931

Investigating

We are experiencing SMS delivery delays to Digi and Celcom Networks in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

1732845445