SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to Orange France

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France is operating normally.

Update

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Update

We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Update

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.