MMS Delivery Delays to Multiple Networks in US via a Subset of Short Codes

Resolved

We are still experiencing MMS delivery delays to multiple Networks in US via a subset of Short-Codes, however, since there is an existing incident post, we’re resolving this one. You can check the status of this incident at https://status.twilio.com/incidents/5l9lr3f3d464

Update

We are observing recovery in MMS delivery delays when sending messages to multiple networks in US via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing MMS delivery delays when sending messages to multiple networks in US via a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.