SMS Delivery Delays and Failures to and From Claro Network in Brazil

Resolved

We are no longer experiencing SMS delivery delays & failures when sending messages to and from Claro Network in Brazil. This incident has been resolved.

Update

We are observing successful SMS delivery when sending messages to and from Claro Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays & failures when sending messages to and from the Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays & failures when sending messages to and from the Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays & failures when sending messages to and from the Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays & failures when sending messages to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays & failures when sending messages to and from Claro Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.