Call quality issues From a subset of Twilio United Kingdom Phone numbers

Resolved

The issue causing call quality symptoms from a subset of Twilio United Kingdom Phone numbers has been resolved, and the service is functioning normally at this time.

Update

We have started seeing recovery from the issue causing call quality issues from a subset of Twilio United Kingdom Phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing Call quality issues From a subset of Twilio, United Kingdom Phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are observing Call quality issues From a subset of Twilio United Kingdom Phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing Missing RTP streams /Silent Calls from/to subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Update

We have started seeing recovery for the issue causing Missing RTP streams /Silent Calls on inbound and outbound calls to Subset of Twilio UK phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing Missing RTP streams /Silent Calls from/to subset of Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.