SMS Delivery Delays From Twilio Toll-Free Numbers to Small US Carriers


Incident resolved in 27h17m13s

Resolved

We are no longer experiencing SMS delivery from Twilio Toll-free Number at this time towards US carrier networks. This incident has been resolved.

1733252244

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-free Number at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733238310

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-free Number at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733223548

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-free Number at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733209279

Update

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-free Number at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

1733194473

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Recovering) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733191005

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Recovering) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733183783

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Delivery Report Delayed) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733176587

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Delivery Report Delayed) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733168752

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Delivery Report Delayed) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733161321

Investigating

Due to sustained high traffic on the Small US carrier networks, we are currently experiencing SMS delivery delays from Twilio Toll-Free numbers. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers. Please find the current delivery status for the major carriers below:

AT&T (status - Operational) T-Mobile (status - Operational) Verizon (status - Operational) MetroPCS (status - Operational) US Cellular (status - Operational) Altice (status - Delayed)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

1733154011