MMS Delivery Receipt Delays to Verizon Network in the US From a Subset of Short Codes

Resolved

We are no longer experiencing MMS delivery receipt delays to Verizon Network in the US from a subset of Short Codes (311-489). This incident has been resolved.

Update

We are observing recovery in MMS delivery receipt delays to Verizon Network in the US from a subset of Short Codes (311-489). We will continue to monitor the service to ensure a full recovery. We will provide another update within 2 hours or as soon as more information becomes available.

Investigating

We are continuing to investigate this issue.

Investigating

We are observing MMS delivery receipt delays to Verizon Network in the US from a subset of Short Codes (311-489). Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.