SMS Delivery Delays to Smart Network in Philippines Over A Subset Of Pre Registered Sender ID


Incident resolved in 14h34m37s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. This incident has been resolved.

1745615920

Update

We are observing recovery in SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. We will continue monitoring the service to ensure a full recovery.

We will provide another update in 2 hours or as soon as more information becomes available.

1745608879

Investigating

We are again observing SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1745602245

Update

We are observing recovery in SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1745595657

Update

We are observing recovery in SMS delivery delays when sending messages to Smart Network in Philippines over a subset of pre-registered Sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1745586882

Investigating

We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1745573422

Investigating

We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1745566558

Investigating

We are experiencing SMS Delivery Delays to Smart Network in Philippines over a subset of pre-registered Sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1745563443