SMS Delivery Delays to Wind Tre Network in Italy for a Subset of Long Codes


Incident resolved in 67h0m25s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. This incident has been resolved.

1726912807

Update

We are observing recovery in SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hours or as soon as more information becomes available.

1726826730

Update

We are observing recovery in SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hours or as soon as more information becomes available.

1726823124

Update

We are observing recovery in SMS delivery delays when sending messages to Wind Tre network and Tim Network in Italy for a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1726815921

Investigating

We are observing recovery in SMS delivery delays when sending messages to TIM network. We will continue monitoring the service to ensure a full recovery.

However we continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

1726808972

Investigating

We continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. In addition, TIM network in Italy is also affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

1726778742

Investigating

We continue to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. In addition, TIM network in Italy is also affected. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

1726721420

Investigating

We are continuing to experience SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1726695241

Investigating

We continue experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1726681514

Investigating

We continue experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1726674812

Investigating

We are experiencing SMS delivery delays when sending messages to Wind Tre network in Italy for a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1726671582