Issues When Start or Stop Voice Call Recordings and Streams


Incident resolved in 3h28m44s

Resolved

Twilio Voice call recordings and streams are now operating normally.

1754946398

Update

Twilio Voice call recordings and streams are now operating normally. Earlier, customers experienced difficulties in modifying in-progress calls and initiating new ones, in addition to the previously noted impacts. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1754944569

Update

Twilio Voice call recordings and streams are now operating normally. Earlier, customers experienced difficulties in modifying in-progress calls and initiating new ones, in addition to the previously noted impacts. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

1754937631

Update

Twilio Voice call recordings and streams are now operating normally. Earlier, customers experienced difficulties in modifying in-progress calls and initiating new ones, in addition to the previously noted impacts. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

1754935456

Update

The issue causing interruption with Twilio Voice call recordings and streams has been identified. Some customers were unable to modify in progress calls, start or stop recordings, and would receive failures in attempting to initiate new calls. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1754934608

Investigating

We are investigating a service interruption with Twilio Voice. Customers may be unable to start or stop voice call recordings and streams. We expect to provide another update in 1 hour or as soon as more information becomes available.

1754933874