SMS Delivery Delays and Failures to and from Mexico for a subset of Short Codes

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to and receiving from Mexico for a subset of short codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays and failures when sending messages to and receiving from Mexico for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays and failures when sending messages to and receiving from Mexico for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays and failures when sending messages to and receiving from Mexico for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to and from Mexico for short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Our monitoring systems have detected a potential issue of SMS Delivery Delays from and to Mexico for Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.