Delivery Delays and Failures to Claro Network in Nicaragua


Incident resolved in 79h57m38s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala.. This incident has been resolved.

1753395294

Update

We continue observing recovery in SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1753393596

Update

We are observing recovery in SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1753386490

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as additional information becomes available.

1753361485

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as additional information becomes available.

1753347149

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in 2 hours or soon as additional information becomes available.

1753340112

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to resolve the issue. We will provide another update in an hour or soon as additional information becomes available.

1753336548

Update

We have identified recovery over Claro Network in Guatemala. We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 2 hours or sooner if additional information becomes available.

1753329522

Update

We are observing recovery with SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. We will continue monitoring to ensure a full recovery, and provide another update in 2 hours.

1753321253

Update

We have identified recovery over Claro Network in Guatemala. We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 2 hours or sooner if additional information becomes available.

1753314240

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 24 hours or sooner if additional information becomes available.

1753302142

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 24 hours or sooner if additional information becomes available.

1753215809

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 24 hours or sooner if additional information becomes available.

1753210681

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. However, delivery issues affecting the Claro network in Honduras have been resolved. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 16 hours or sooner if additional information becomes available.

1753186102

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro networks in Nicaragua and Guatemala. However, delivery issues affecting the Claro network in Honduras have been resolved. Our engineers are actively working with our carrier partner to address the remaining issues. We will provide another update in 8 hours or sooner if additional information becomes available.

1753157478

Investigating

We are still experiencing SMS delivery delays when sending messages to multiple Claro Networks in Nicaragua, Honduras and Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1753142924

Investigating

We are still experiencing SMS delivery delays and delivery report delays when sending messages to multiple Claro networks in Central America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1753140630

Investigating

We are still experiencing SMS delivery delays and delivery report delays when sending messages to multiple Claro networks in Central America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1753132649

Investigating

We continue experiencing SMS delivery delays and delivery report delays when sending messages to Claro in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1753128728

Update

We are still experiencing SMS delivery delays and delivery report delays when sending messages to multiple Claro networks in Central America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1753121976

Investigating

We are still experiencing SMS delivery delays and delivery report delays when sending messages to multiple Claro networks in Central America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1753118287

Investigating

We are still experiencing SMS delivery delays and delivery report delays when sending messages to Claro in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1753111028

Investigating

We are experiencing SMS delivery delays and delivery report delays when sending messages to Claro in El Salvador. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1753107436