Call failures to Brazil & Mexico via a subset of Twilio Numbers

Resolved

We apologize for any confusion. We’ve determined that this incident was reported in error and and no impact was observed.

Update

The issue causing call failures to Brazil & Mexico via a subset of Twilio Numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.