SMS Delivery Delays and Failures to and from Multiple Networks in US for a Subset of Short Codes

Resolved

We are no longer experiencing SMS delivery delays and failures to and from multiple networks in the US for a subset of short codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays and failures to and from multiple networks in the US for a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Our engineers continue working with our carrier partner to resolve the issue related to SMS delivery delays and failures to and from multiple networks in the US for a subset of short codes. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We have identified that Messages from Multiple Network Subscribers in the US to a Subset of Short Codes are also impacted for this incident. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery Delays and failures to multiple networks in US for a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hou or as soon as more information becomes available.