SMS Delivery Failure to Altan Redes Network in Mexico for a Subset of Twilio Numbers

Resolved

We are no longer experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. This incident has been resolved.

Update

We are observing successful SMS delivery to Altan Redes Network in Mexico. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures to Altan Redes Network in Mexico for a Subset of Twilio Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.