SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long Codes


Incident resolved in 6h18m40s

Resolved

We are no longer experiencing SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long Codes. This incident has been resolved.

1769563145

Update

We are observing recovery in SMS Delivery Delays and Failures From Networks Subscribers to a Subset of Twilio's Australia Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1769556342

Investigating

We are continuing to experience SMS delivery delays and failures when sending messages from Networks Subscribers to a Subset of Twilio's Australia Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1769551348

Investigating

We are continuing to experience SMS delivery delays and failures when sending messages from Networks Subscribers to a Subset of Twilio's Australia Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1769551303

Investigating

We are still experiencing SMS delivery delays when sending messages to Digicel network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

1769547779

Investigating

We are continuing to experience SMS delivery delays and failures when sending messages from Networks Subscribers to a Subset of Twilio's Australia Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1769543822

Investigating

We are experiencing SMS delivery delays and failures when sending messages from Networks Subscribers to a Subset of Twilio's Australia Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1769540425