SMS Delivery Failures From and to Multiple Networks in France for a Subset of Long Code Numbers

Resolved

We are no longer experiencing SMS delivery failures from and to multiple networks in France for a subset of long code numbers. This incident has been resolved.

Update

We are observing successful SMS delivery failures from and to multiple networks in France for a subset of long code numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery failures from and to multiple networks in France for a subset of long code numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.