Inbound Message Delivery Failures Towards a Subset of Twilio Australian Phone Numbers - Mobile Originated


Incident resolved in 6h31m0s

Resolved

The issue affecting message delays to Inbound message delivery failures towards a subset of Twilio Australian Phone Numbers has been resolved, and the service is functioning normally at this time.

1746628596

Update

We are continuing to observe recovery in message delays to a subset of Twilio Australian Phone Numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1746621386

Update

We are observing recovery in message delays to a subset of Twilio Australian Phone Numbers. Our Engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1746614591

Investigating

The issue causing message delays to a subset of Twilio Australian Phone Numbers has been identified. Customers may continue to experience latency in receiving SMS messages from various mobile networks in Australia. Our Engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1746608277

Update

The issue causing message delays to a subset of Twilio Australian Phone Numbers has been identified. Customers may experience latency in receiving SMS messages from various mobile networks in Australia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1746605136