SMS Delivery Delay to Claro Network in Colombia


Incident resolved in 15h16m30s

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia. This incident has been resolved.

1731026094

Update

We are observing recovery in MMS/SMS delivery delays when sending messages to Claro Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1731018949

Investigating

We're still experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1731007526

Investigating

We're still experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1731000901

Investigating

After monitoring for some time, we started seeing a degradation of the service. We're still experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1730998061

Update

We are observing recovery in SMS delivery delays when sending messages to Claro Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1730991441

Investigating

We are experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1730981629

Investigating

We are experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1730974590

Investigating

We are experiencing SMS delivery delays when sending messages to Claro Network in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1730971104