Content Template Builder Functionality Disruption

Resolved

Template creation was degraded for 5 hours and 17 minutes between 09:01AM and 02:18PM Pacific Time on January 16th/2025. During this period of time, customers experienced 400 errors while trying to create templates through Console Builder UI. The issue has now been resolved.

Update

Our engineers are currently investigating the customer impact of a retroactive issue with Content Editor Template Creation Functionality Broken. We will follow up and provide customer impact details within 2 hours.