SMS Delivery Receipt Delays from Twilio to Altan Mexico

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to Altan network subscribers in Mexico are operating normally.

Update

We are continuing to monitor for any further issues.

Update

We have observed a recovery in SMS delivery receipts from Twilio to Altan network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Altan network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Altan network subscribers in Mexico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.