SMS Delivery Receipts Delays to Movistar (Telefonica) Networks in Latin America


Incident resolved in 18h7m24s

Resolved

We are no longer observing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. This incident has been resolved.

1730455765

Update

We are continuing to observe recovery in SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1730448978

Update

We are observing recovery in SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. . We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1730442882

Investigating

We are still experiencing SMS delivery report delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

1730414461

Investigating

We continue experiencing SMS delivery report delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

1730400093

Investigating

We continue experiencing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1730394066

Investigating

We are experiencing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Colombia, Mexico, El Salvador, Peru and Venezuela. Delivery receipts are Delayed, however message delivery is observed as successful. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1730391691

Investigating

We are experiencing SMS delivery delays when sending messages to Movistar (Telefonica) Networks in Latin America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1730390521