SMS Delivery Report Delays to Telefonica Network in Mexico via a Subset of Shortcodes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Telefonica network in Mexico via a subset of shortcodes. This incident has been resolved.

Update

We are observing successful SMS delivery when sending messages to Telefonica network in Mexico via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing successful SMS delivery when sending messages to Telefonica network in Mexico via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing successful SMS delivery when sending messages to Telefonica network in Mexico via a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays when sending messages to Telefonica network in Mexico via a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.