SMS and MMS Delivery Receipt Delays from Twilio to Verizon United States

Resolved

The incident has been resolved and SMS/MMS delivery receipts from Twilio to Verizon network subscribers in the United States are operating normally.

Update

We have observed a recovery in SMS and MMS delivery receipts from Twilio to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are continuing to work on a fix for this issue.

Update

Twilio customers may be experiencing SMS and MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Update

Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing MMS delivery receipt delays from Twilio to Verizon network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.