SMS and MMS Delivery Failures from Twilio to T-Mobile United States


Incident resolved in 2h43m17s

Resolved

The incident has been resolved and SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States is operating normally. This incident has been resolved.

1773009995

Update

We have observed a recovery in SMS and MMS delivery from Twilio to T-Mobile network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1773004837

Update

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1773002045

Investigating

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1773000284

Investigating

Twilio customers may be experiencing SMS and MMS delivery failures from Twilio to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

1773000198