SMS Delivery Receipt Delays from Twilio to Three United Kingdom


Incident resolved in 51h32m49s

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom are operating normally.

1788535850

Update

We have observed a recovery in SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

1788501547

Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.

1788500156

Update

We have observed a recovery in SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

1788443899

Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

1788441839

Update

We have observed a recovery in SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

1788415079

Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

1788413018

Update

We have observed a recovery in SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1788400228

Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

1788397848

Update

We have observed a recovery in SMS delivery receipts from Twilio to Three network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1788392697

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Three network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1788392670

Update

We have observed a recovery in SMS delivery receipts from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

1788390317

Update

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

1788379558

Update

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

1788365127

Update

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

1788357905

Update

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to H3G network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1788354232

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to H3G network subscribers in the United Kingdom. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

1788350281