SMS Delivery Report Delays to Verizon Wireless Network in the US for a Subset of Short Code and Toll Free number


Incident resolved in 11h3m47s

Resolved

We are no longer experiencing delivery reports delays to Verizon Wireless network in the US for a subset short codes but also toll free numbers. This incident has been resolved.

1761901732

Update

We are still observing recovery in delivery reports to Verizon Wireless network in the US for a subset short codes but also toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1761895154

Update

We are observing recovery in delivery reports to Verizon Wireless network in the US for a subset short codes but also toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1761888774

Update

We are observing recovery in delivery reports to Verizon Wireless network in the US for a subset short codes but also toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1761881549

Update

We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless via short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

1761874361

Update

We have identified that this incident is impacting Delivery Reports to Verizon Wireless Network in the US for a Subset Short Codes but also Toll Free numbers, we can confirm that Message delivery is not impacted, just delivery reports. Our engineers are working with our carrier partner to verify improvements and followup with providers. We will provide another update in 2 hours or as soon as more information becomes available.

1761867150

Investigating

We have identified that this incident is impacting Delivery Reports to Verizon Wireless Network in the US for a Subset Short Codes but also Toll Free numbers, we can confirm that Message delivery is not impacted, just delivery reports. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1761866877

Investigating

We are still experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

1761864937

Investigating

We are experiencing SMS delivery delays when sending messages to Verizon Wireless via Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

1761861905