SMS Delivery Delays to Claro Network in Colombia via Subset of Long Code

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Colombia via a subset of long codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery when sending messages to Claro Network in Colombia via a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays to Claro Network in Colombia via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.