SMS Delivery Failures from multiple networks to a Subset of Twilio’s Phone Numbers in Israel


Incident resolved in 33h42m23s

Resolved

We are no longer experiencing SMS delivery failures to a Subset of Phone Numbers in Israel. This incident has been resolved.

1763172018

Update

We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1763164858

Investigating

We are still experiencing SMS delivery failures from multiple networks to a subset of Twilio’s phone numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

1763116731

Investigating

We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

1763088286

Investigating

We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

1763073905

Investigating

We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

1763066715

Investigating

We are still experiencing SMS delivery failures sending to a Subset of Phone Numbers in Israel. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

1763063148

Update

We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1763060210

Investigating

This incident causing Inbound SMS Delivery Failures to a Subset of Phone Numbers in Israel was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/yhmfq38hfz2v for previous updates. We are observing successful SMS delivery to a Subset of Phone Numbers in Israel. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1763050675