Billing Notifications Failed to Send for 20 Minutes

Resolved

Twilio Billing notifications were degraded for 20 minutes between 08:00 and 08:20 Pacific Time on 11/10/2025. During this period of time customers may have experienced problems receiving emails regarding their billing. The issue has now been resolved.

Investigating

Our monitoring systems have detected a potential issue billing notifications. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.