SMS Delivery Delays and Failures to Movistar Network in Chile via a Subset of Long Codes

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Movistar network in Chile via a subset of long codes. This incident has been resolved.

Update

We are observing recovery in SMS delivery delays when sending messages to Movistar network in Chile via a subset of long codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We continue to experience SMS delivery delays and failures to Movistar network in Chile via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS delivery delays and failures to Movistar network in Chile via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We continue experiencing SMS delivery delays and failures to Movistar network in Chile via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS delivery delays and failures to Movistar network in Chile via a subset of long codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. This is related to incident: https://status.twilio.com/incidents/v6qnggjm7k4y