Messaging Logs Experiencing Delays


Incident resolved in 3h56m35s

Resolved

The issue impacting Messaging Logs has been resolved and is operating normally at this time.

1778245362

Investigating

We are continuing to investigate the issue impacting Messaging Logs. Sending messages is fully functional, however new message logs may be delayed and unavailable for querying. Additionally, some queries to the Message Logs API will temporarily respond with HTTP 5xx errors. Our engineering team is actively working to deploy a fix. We will provide another update in 4 hours or as soon as more information becomes available.

1778240909

Investigating

We are continuing to investigate the issue impacting Messaging Logs. New message logs may be delayed and unavailable for querying. Additionally, some queries to the Message Logs API will temporarily respond with HTTP 5xx errors. Our engineering team is actively working to deploy a fix. We will provide another update in 4 hours or as soon as more information becomes available.

1778239873

Investigating

We are currently investigating an issue impacting Messaging Logs. New message logs may be delayed and unavailable for querying. Additionally, some queries to the Message Log indexes could respond with 5xx errors. Our engineering team is actively working to deploy a fix. We will provide another update in 2 hour or as soon as more information becomes available.

1778234608

Investigating

We are currently investigating a service interruption causing delays with Messaging Logs. We will provide another update within 1 hour or as soon as more information becomes available.

1778231167