AccSec SNA API Failure For Indonesia Smartfren


Incident resolved in 16h39m10s

Resolved

The intermittent issues with the SNA channel in the Verify API has been resolved and is operating normally at this time.

1765875742

Update

We have started seeing recovery for intermittent issues with the SNA channel in the Verify API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

1765872869

Update

We have started seeing recovery for intermittent issues with the SNA channel in the Verify API. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

1765866332

Investigating

We are continuing to investigate the intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 4 hours or as soon as more information becomes available.

1765852220

Investigating

We are still investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 2 hours or as soon as more information becomes available.

1765845120

Investigating

We are still investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 2 hours or as soon as more information becomes available.

1765837812

Investigating

We are investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 2 hours or as soon as more information becomes available.

1765831208

Investigating

We are investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 1 hour or as soon as more information becomes available.

1765815858

Investigating

We are investigating intermittent issues with the SNA channel in the Verify API. We expect to provide another update in 1 hour or as soon as more information becomes available.

1765815792