Multiple API Endpoints Experiencing Timeouts

Resolved

Our engineers have identified an issue where customer may have experienced unexpected 500 errors or increased latency when connecting to a subset of Twilio Rest APIs. We have been observing recovery for 45 minutes.

Update

Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Update

We are continuing to work on a fix for this issue.

Update

Our engineers have identified the issue high where customer might experience timeouts when connecting to Video API and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.