Twilio Accounts may not be Able to Capture Speech Using


Incident resolved in 3h25m52s

Resolved

Issues where Twilio accounts may not have been able to capture speech through Gather has been resolved and TwiML, Speech Recognition, and Conversational Intelligence are operating normally at this time.

1758728465

Update

We are observing recovery where a small subset of Twilio accounts may not be able to capture speech using through Gather. While reviewing the original impact, we identified that these customers may have observed delayed transcripts. We expect to provide another update in 2 hours or as soon as more information becomes available.

1758721280

Update

We are observing recovery where Twilio accounts may not be able to capture speech using through Gather. We expect to provide another update in 2 hours or as soon as more information becomes available.

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Investigating

We are still experiencing an issue where Twilio accounts may not be able to capture speech using through Gather. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

1758716847

Investigating

We are experiencing an issue where Twilio accounts may not be able to capture speech using through Gather. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available

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