SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia

Resolved

We are no longer experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. This incident has been resolved.

Update

We are observing recovery in SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

We are observing recovery in SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Investigating

We are still experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are experiencing SMS Delivery Delays to Claro Network for a Subset of Short Codes in Colombia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.