Voice Call Failures to Brazil Subscribers From a Subset of Brazil Twilio Numbers.

Resolved

We are no longer observing voice call failures to Brazil subscribers from a subset of Brazil Twilio numbers. This incident has been resolved.

Update

We are observing recovery in voice call failures. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 or as soon as more information becomes available.

Investigating

We are no longer observing voice call failures, however, we are still investigating the Branded Calls feature not being active. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are still observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Investigating

We are observing voice call failures to Brazil subscribers from a subset of Brazil Twilio Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.