SMS Delivery Delays from Twilio to XL Axiata Indonesia

Resolved

We are no longer experiencing SMS delivery delays when sending messages from Twilio to XL Axiata network subscribers in Indonesia. This incident has been resolved.

Update

We have observed a recovery in SMS delivery from Twilio to XL Axiata network subscribers in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to XL Axiata network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.